HR Specialist: Information Systems

Human Resources (HR) Specialists in Information Systems implement and maintain the agency's HR information management systems. They provide technical guidance and direction to technicians and clerical staff in the daily operation and maintenance of HR data systems. These specialists analyze, design, develop, and maintain database structures and applications to effectively manage organizational data assets and ensure that the database collects, stores, and processes data. HR Specialists in Information Systems also investigate and analyze problems and inefficiencies. Effective maintenance of these systems supports VA’s human resources development efforts, which make the organization better prepared to deliver high-quality services to Veterans.

Job Duties

  • Develops and maintains systems and databases (e.g., integration, programming, and evaluation)
  • Automates HR processes and addresses computer issues
  • Provides training and instruction on processing and records operation

Knowledge Areas

Need to have a thorough understanding of:

  • Database management and system functions
  • Higher-order programming tools and retrieval processes
  • HR information systems concepts, principles, and practices (e.g., analysis, translation, and maintenance)
  • Automated information systems (e.g., automated payroll system (PAID) and electronic Official Personnel Folder (eOPF))
  • Database design principles, methodologies, and approaches
  • Workforce and succession planning concepts, principles, and practices
  • Data structures and frameworks
  • Software application programs (e.g., Cache SQL, ProClarity, and ARC)
  • Federal and VA HR objectives, principles, and procedures
  • HR program technical and functional requirements

Education and Licensure

  • No mandatory requirement

Training & Developmental Experiences

Entry

Grade Range: 5-9

Developmental Experiences

  • Enter or extract data in an automated information system
  • Create a new query for a data pull
  • Analyze an HR information system
  • Ensure that the data is correct in an electronic Official Personnel Folder (eOPF)
  • Use a database for research
  • Serve as a project lead
  • Analyze a data structure
  • Assist with designing and analyzing an application
  • Research VA information system principles and procedures
  • Utilize and maintain a database system

Training Resources

* This is an internal Department of Veterans Affairs training opportunity provided to VA employees for continued career growth. Some courses may not be available if they are not in a person’s learning plan or catalogue.

Mid

Grade Range: 11-12

Developmental Experiences

  • Code or input personnel action data for a position and pay change
  • Modify an existing query for a data pull
  • Maintain an HR information system
  • Update an employee's file on the electronic Official Personnel Folder (eOPF)
  • Assist in designing a database
  • Assist in developing an IT framework for a succession plan
  • Update a data structure
  • Design and analyze an application
  • Ensure that managers are aware of VA information system procedures
  • Update a database system to meet new HR Management System requirements

Training Resources

* This is an internal Department of Veterans Affairs training opportunity provided to VA employees for continued career growth. Some courses may not be available if they are not in a person’s learning plan or catalogue.

Supervisor

Grade Range: 12-13

Developmental Experiences

  • Conduct a formal appraisal with an employee to assess performance goals
  • Identify new internal colleagues to partner with to achieve organizational goals
  • Recognize and reward team efforts and individual accomplishments
  • Translate VA's vision into work group actions
  • Develop a relationship a with peer outside of the work unit
  • Update stakeholders on changes that may affect them
  • Facilitate a discussion where others can share their differences of opinion
  • Help others to plan, organize, and prioritize workloads to ensure timely high quality deliverables
  • Assist employees in developing short-term and long-term career goals
  • Assist employees on setting realistic goals based on their strengths and areas for growth

Training Resources

* This is an internal Department of Veterans Affairs training opportunity provided to VA employees for continued career growth. Some courses may not be available if they are not in a person’s learning plan or catalogue.

Manager

Grade Range: 14-15

Developmental Experiences

  • Forecast future human capital needs based on organizational priorities while adhering to budgetary constraints
  • Collaborate with internal and external colleagues in support of VA's mission
  • Coach team members on how to efficiently address sensitive issues and concerns
  • Communicate to employees how their role fits into the overall scope of the project
  • Express needs, concerns, or requests to senior staff in order to achieve project results
  • Collaborate with key internal and external stakeholders to ensure programs and policies are integrated with their needs
  • Mediate a simple conflict or disagreement among staff members
  • Utilize a formal performance management system that provides measureable performance standards to monitor project progress
  • Provide a stretch assignment to an employee to leverage and improve their skills
  • Provide regular feedback to employees to enhance their leadership capabilities

Training Resources

* This is an internal Department of Veterans Affairs training opportunity provided to VA employees for continued career growth. Some courses may not be available if they are not in a person’s learning plan or catalogue.

Senior

Grade Range: 13-15

Developmental Experiences

  • Administer the implementation and maintenance of an HR information management system
  • Guide an employee in creating or modifying an existing query
  • Translate an HR information system
  • Advise a colleague on electronic Official Personnel Folder (eOPF)
  • Design and develop a new database
  • Develop an IT framework for a succession plan
  • Advise an employee on data structures and frameworks
  • Train an employee on application design and analysis
  • Advise management on VA information system procedures
  • Train employees on an HR information system

Training Resources

* This is an internal Department of Veterans Affairs training opportunity provided to VA employees for continued career growth. Some courses may not be available if they are not in a person’s learning plan or catalogue.

Professional Associations

Membership in professional organizations can be useful in maintaining an awareness of developments in the field. These organizations are examples of associations aligned with this position:

Career Fit

Work Interest

Work Interests refer to the types of work activities that interest you, such as interacting with people, thinking of new ideas, or working with your hands. The chart below shows the Work Interest Profile for this job.

Work Environment

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