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Hospital Housekeeping Officer

Hospital Housekeeping Officers direct, coordinate and manage the work of all environmental services programs. These programs are primarily concerned with the quality and business operations of environmental services within the health care system.

Knowledge Areas

Hospital Housekeeping Officers need to have a thorough understanding of:
  • Environmental Management Services (EMS) and facility regulations, principles and policies

  • Pathogen control and sanitation techniques

  • Waste management and environmental-sustainability practices

  • Personnel and material management principles

  • Business operations (e.g., budget, procurement and contract management)

  • Textile care and linen delivery systems

  • Interior design materials and methods

  • Pest control management practices

  • Principles of horticulture, landscape architecture and floriculture

  • Planning and scheduling

Training & Developmental Experiences

Grade Range: GS09-GS09

Developmental Experiences
  • Research pathogen control and sanitation techniques

  • Organize a community recycling event

  • Deliver a written warning to a staff member

  • Read through the terms of a contract

  • Work in a laundry facility

  • Research preventative pest management measures

  • Assist in the management of a community garden

  • Create a weekly work schedule

Training Resources
* This is an internal Department of Veterans Affairs training opportunity provided to all VA employees for continued career growth.
Grade Range: GS11-GS11

Developmental Experiences
  • Train a new hire on facility regulations

  • Train a staff member on preventative pathogen control sanitation measures

  • Develop an expanded recycling program for a health care facility

  • Conduct a performance review with a member of the staff

  • Create a resource request for additional staff

  • Revise a process for linen distribution

  • Collaborate with an interior designer to design a work space

  • Consult with a pest controller to develop a pest management plan

  • Develop a statement of work to provide plant care services to a health care facility

  • Determine staffing levels for a planned unit

Training Resources
* This is an internal Department of Veterans Affairs training opportunity provided to all VA employees for continued career growth.
Grade Range: GS12-GS14

Developmental Experiences
  • Develop a new Environmental Management Services (EMS) policy

  • Develop a sanitation plan for a new wing of a hospital

  • Serve as the primary POC on a waste management contract

  • Conduct a negotiation with the union on a change of working conditions

  • Develop a service budget

  • Participate in a national work group to develop textile standards

  • Develop a wayfinding program

  • Change an existing pest management system to an integrated pest management plan

  • Develop a facility maintenance plan for grounds at a health care facility

  • Determine staffing levels for a planned unit

Training Resources
* This is an internal Department of Veterans Affairs training opportunity provided to all VA employees for continued career growth.

Additional Information

This job has positions which range from GS09 to GS14.

As part of the duties that may be performed in this job, an employee:
  • Manages the operational, administrative and quality control functions of Environmental Management Services (EMS)

  • Develops and implements policies and procedures aligned with VA goals and objectives

  • Builds and maintains relationships with stakeholders

Current Job Openings

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Job Summary Location
Hospital Housekeeping Officer (Assistant Chief, EMS) Fayetteville
North Carolina
US
Hospital Housekeeping Officer Jackson
Mississippi
US
Assistant Housekeeping Officer Dayton
Ohio
US

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Education and Licensure


  • A Bachelor’s degree is recommended

Job announcements may contain more specific requirements.

Work Interests


Work Interests refer to the types of work activities that interest you, such as interacting with people, thinking of new ideas, or working with your hands. The chart below shows the Work Interest Profile for this job.
Realistic: Med; Investigative: Low; Artistic: Med; Social: Med; Enterprising: High; Conventional: High

Work Environment


Work Environment refers to the setting in which you like to work, such as inside or outside, in a competitive or supportive environment, or in an environment with a little or a lot of time pressure. The chart below shows the Work Environment Profile for this job.
Responsibility: High; Exposure to Job Hazards: Med; Physical Activity: High; Decision Making: Med; Repetitiveness: Low; Level of Competition: Low; Time Pressure: Med

Click here for a complete list of terms and definitions.

Please see the My Career Fit Tool to learn about your Work Interests and Work Environment preferences.

Professional Associations


Membership in professional organizations can be useful in maintaining an awareness of developments in the field. These organizations are examples of associations aligned with this position:
My Career Toolkit :