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HR Specialist (Information Systems)

Human Resources (HR) Specialists in Information Systems use their expert skills to administer the implementation and maintenance of one or more of the agency's Human Resources (HR) information management systems. HR Specialists in Information Systems make a difference in Veterans’ lives by making VA stronger and more capable. They provide technical guidance and direction to technician and clerical staff in the daily operation and maintenance of HR data systems.

These specialists analyze, design, develop and maintain database structures and applications to effectively manage organizational data assets and ensure that the database collects, stores and processes data. HR Specialists in Information Systems also investigate and analyze problems and inefficiencies. Effective maintenance of these systems supports VA’s human resources development efforts, which make the organization better prepared to deliver high-quality services to Veterans.

Knowledge Areas

HR Specialists in Information Systems need to have a thorough understanding of:
  • Database management system functions, including functions controlling data acquisition, storage, analysis, retrieval and distribution

  • Databases, higher-order programming tools and retrieval processes associated with information systems

  • Human Resource database processing standards, policies and procedures

  • Automated information systems, such as automated payroll system (PAID), electronic official personnel folder (eOPF), automated recruitment programs to process applications and issue a certificate of eligibles and automated programs to create documents and spreadsheets

  • A full range of database management concepts, operations, design principles, methodologies and approaches used in designing, developing, testing, implementing, managing and maintaining database systems that meet current and future HR Management System requirements

  • Effective HR program operations

  • Data structures and frameworks that define data types and support user systems

  • Programs (e.g., Cache SQL, HDR, V23 Data Warehouses, ProClarity, ARC, VSSC, KLF databases) in order to design, write, test, debut and maintain software applications that meet HR program technical and functional requirements

  • The objectives, principles and procedures of HR in the federal service and the interrelationships between various HR programs

Training & Developmental Experiences

Grade Range: GS05-GS09

Developmental Experiences
  • Demonstrate basic familiarity with effective HR program operations

  • Utilize, maintain and administer database systems that meet current and future HR Management System requirements

  • Use systems and ask questions to increase understanding of data structure and the framework that defines the specifics about one or more types of data that support user systems

  • Modify existing queries for data pulls

  • Assist in maintaining and modifying HR database processing standards, policies and procedures

  • Use systems and ask questions to increase understanding of HR information systems programs

  • Demonstrate awareness of the objectives, principles and procedures of Human Resources in the federal service and the interrelationships between various HR programs

  • Enter or extract data in automated information systems

  • Use and maintain commonly used office machines

Training Resources
* This is an internal Department of Veterans Affairs training opportunity provided to all VA employees for continued career growth.
Grade Range: GS11-GS12

Developmental Experiences
  • Demonstrate good understanding of effective HR program operations

  • Maintain database systems and incorporate new changes to meet current and future HR Management System requirements

  • Demonstrate broad understanding of data structure and the framework that defines the specifics about one or more types of data that support user systems

  • Create new queries for data pulls

  • Demonstrate broad understanding of HR database processing standards, policies and procedures

  • Demonstrate broad understanding of HR information systems programs

  • Evaluate the effectiveness of HR information system programs as they apply to the interrelationships between various HR programs and provide recommendations for HR information system program improvement

  • Code or input personnel action data for a wide variety of accessions, separations, position and pay changes and other personnel changes

  • Supervise and assist lower-graded HR specialists in the analysis and design of applications

  • Advise on the potential benefits and uses of automation

Training Resources
* This is an internal Department of Veterans Affairs training opportunity provided to all VA employees for continued career growth.
Grade Range: GS13-GS15

Developmental Experiences
  • Develop, guide and train employees in HR information systems that meet current and future HR Management System requirements

  • Serve as a key resource and advise others on data structure and the framework that defines the specifics of one or more types of data that support user systems

  • Guide others in creating new queries and modifying existing queries for data pulls

  • Develop and maintain documentation on HR database processing standards, policies and procedures

  • Serve as a key resource and advise others on HR information systems

  • Evaluate the effectiveness of HR information system programs as they apply to the interrelationships between various HR programs and provide recommendations for HR information system program improvement

  • Train others how to use and maintain commonly used office machines

  • Administer the implementation and maintenance of one or more of the agency's HR information management systems

  • Evaluate and advise on the organization, methods and procedures for providing HR support systems such as policy, communications, directives, forms, files and documentation

  • Train others how to tests systems modifications using established protocol procedures

Training Resources
* This is an internal Department of Veterans Affairs training opportunity provided to all VA employees for continued career growth.
Grade Range: GS12-GS13

Developmental Experiences
  • Collaborate across the organization to select and develop talent to meet strategic needs

  • Manage operating budget

  • Collaborate with internal and external colleagues in support of VA's mission

  • Promote unity and collaboration among team members

  • Promote new ways of thinking to generate and implement novel ideas

  • Create a vision that inspires camaraderie within VA

  • Understand the role of power and politics within the organization and use it with the assistance of senior staff to achieve project results

  • Incorporate client's input in project decision making process

  • Mediate conflict and disagreement among staff members

  • Ensure technology currently in place is being used to its full capacity

Training Resources
* This is an internal Department of Veterans Affairs training opportunity provided to all VA employees for continued career growth.
Grade Range: GS14-GS15

Developmental Experiences
  • Expand VA initiatives outside of VA by promoting VA best practices with outside organizations or agencies

  • Integrate team members' feedback into project plans and decisions

  • Propose an effective work process that facilitates the creation of reasonable, achievable project goals

  • Develop, plan, and implement solutions to complex problems, consequently improving VA efficiency

  • Present highly complex or sensitive information in an appropriate manner

  • Prepare comprehensive deliverables for broad distribution

  • Listen to the concerns of others and offer constructive feedback in a sensitive manner

  • Integrate analyses of complex processes in order to uncover solutions to broad organizational problems

  • Mentor others to overcome adversity in the workplace

  • Seek innovative ways to expand and develop the program in areas of continuing education, staff development, employee training, performance management, and competency assessment

Training Resources
* This is an internal Department of Veterans Affairs training opportunity provided to all VA employees for continued career growth.

Additional Information

This job has positions which range from GS05 to GS15.

As part of the duties that may be performed in this job, an employee:
  • Designs, plans, programs and integrates systems; creates, evaluates and maintains databases

  • Automates HR processes, addresses computer issues, trains staff, and develops new systems

  • Conducts formal training and informal instruction related to processing and records operation

Current Job Openings

The VA Job Finder connects you to job openings at VA. Explore job openings with a customized search and plan your next career step.
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Education and Licensure


  • No mandatory requirement

Job announcements may contain more specific requirements.

Work Interests


Work Interests refer to the types of work activities that interest you, such as interacting with people, thinking of new ideas, or working with your hands. The chart below shows the Work Interest Profile for this job.
Realistic: Low: Investigative: Med; Artistic: Med; Social: Med; Enterprising: High; Conventional: High

Work Environment


Work Environment refers to the setting in which you like to work, such as inside or outside, in a competitive or supportive environment, or in an environment with a little or a lot of time pressure. The chart below shows the Work Environment Profile for this job.
Responsibility: Low; Exposure to Job Hazards: Low; Physical Activity: Low; Decision Making: Med; Repetitiveness: High; Level of Competition: Med; Time Pressure: Low

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Please see the My Career Fit Tool to learn about your Work Interests and Work Environment preferences.

Professional Associations


Membership in professional organizations can be useful in maintaining an awareness of developments in the field. These organizations are examples of associations aligned with this position:
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